There’s lots of information on this site about how Avaaz works. We’ve pulled together answers to the most frequent questions here. See if you can help yourself, then do write to us if you’re still puzzled.
Email or subscription questions
How can I change my email address?
Please contact us via the form below. You just need to provide your old and new email addresses.
How can I change my language/name/country?
Please create a login by visiting this page
and you’ll be able to update your name, language or country.
How can I unsubscribe?
To unsubscribe from Avaaz emails send a blank email to firstname.lastname@example.org
How can I sign up to be an Avaaz member?
Either sign a petition or visit https://avaaz.org/en/
and enter your email address in the pink box on the right, under ‘join now’
I have a campaign idea - what can I do about it?
Avaaz gets many more great ideas for campaigns than we its campaigns team can take on. But members can send in ideas at any time, or start a campaign right away using the new community petitions platform. It's a really simple process!
Just go to https://www.avaaz.org/en/petition/start_a_petition/
, follow the guide and immediately you can share your petition with your friends and family around the world. For more tips and information, check out https://avaaz.org/en/petition/how_to_create_petition/
I can´t sign a petition or am having another problem with the website.
It's possible that the website is experiencing a temporary glitch, so please try again in 30 minutes and see if the problem has disappeared.
If the problem persists, send more details using the form below. Please include a detailed description of the problem and the URL, operating system and browser you are using.
I have a question about starting my own petition or am having a problem with the Community Petitions site.
Why isn’t my name showing in the live activity feed?
Sometimes your name doesn’t show up in the list of recent signers. This can be due to your internet connection, but it does not affect the validity of your signature. You know that your signature has gone through when you receive a confirmation e-mail from Avaaz after signing.
How do I donate?
You can donate by credit card on the Avaaz website if you follow this link: https://secure.avaaz.org/en/donate/
To find out more about other ways of donating to Avaaz, please click here: https://www.avaaz.org/en/ways_to_give/?form/
How can I cancel my donation?
Please send your cancellation request to email@example.com with your full name and email address.
How can I update my recurring donation?
Please send your request to firstname.lastname@example.org with your full name and email address.
Are my donations tax deductible?
Although Avaaz.org is a non-profit organization, donations made to Avaaz are not tax deductible. Avaaz is registered in the United States where there are two categories of non-profits. 501(c3)s are charitable organizations that work for the public good. 501(c4)s are also non-profits, however, they are allowed to engage in political campaigning, and for this reason donations are not tax deductible. Avaaz is currently only registered in the US.
Can I donate using a bank transfer?
We do accept bank transfers, but only for bank accounts based in the UK, Switzerland, Germany, France and Australia.
If your bank is in one of these countries you can find the information here: https://secure.avaaz.org/en/donate_with_bank_transfer/
Can I donate by cheque?
We’re sorry, but due to the high transaction costs associated with depositing checks and cash, we're not able to accept offline donations. Please consider donating by clicking here
-- rest assured that your details are completely secure!
How is Avaaz financed?
We have proudly been 100% member funded since early 2010. As a registered non-profit in the US we are required to comply with US regulations, including having an independent firm conduct an audit of our finances every year. You can check out our past few audited financial statements here: https://www.avaaz.org/en/avaaz_expenses_and_financial_information/
For other issues, please fill out the form below and indicate which issue or campaign you are writing about in the subject line so that your message can be sent quickly to the right person on our team. We look forward to hearing from you
Avaaz cherishes feedback of all kinds. While we can't respond to every message, we do our best to review them all, and we take them very seriously.