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Skycop.com: Passengers caught up in flight disturbances due to airline staff strikes should be compensated

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Skycop.com: Passengers caught up in flight disturbances due to airline staff strikes should be compensated
  
  

 


Why this is important



EU regulation no. 261/2004 outlines that if a flight is delayed by over three hours, cancelled less than 14 days prior to departure or overbooked due to a reason in airlines’ responsibility, each passenger is entitled to a compensation between €250 and €600. Regulation is applied to all flights within the EU, arriving in the EU with an EU airline and departing from the EU.
To this day, airline employee strikes including those organized by pilots, flight attendants and other company’s staff – are considered an 'extraordinary circumstance' (outside an airline's responsibility and control), allowing airlines to avoid compensation payout under the EU 261/2004 law. Nevertheless, aviation regulators & industry experts repeatedly stated that it's unlikely a planned strike by the employees would be deemed an 'extraordinary circumstance' – meaning passengers whose flights are disrupted could and should be eligible to claim under EU flight delay law. According to the numbers collected by SKYCOP, between the years 2010 and 2015, there were 95 incidences across the EU, encompassing 176 days of strike activity. As a result, the total number of strike days in the EU was 223 – equivalent to one day of disruption every 10 days for the past 6 years. During the aforementioned six year period, strikes across the EU lead to increases in both flight cancellations and flight delays. Analysis indicates that there were 24 million minutes of extra delay across the six years and an average of approximately 1.5 million passengers a year affected by extra flight cancellations, which amounts to €6 billion in unpaid flight compensations.

Posted March 12, 2018
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